I’ve no idea

Contact

Write to us — we answer.

There are two of us, and we read every message ourselves. There is no ticket queue and no contact form that goes nowhere: these are real mailboxes.

Who to write to

Support and problems
[email protected]
A lesson that will not play, audio out of sync, a mistake in the working — this one. Telling us which lesson and which browser saves us a round trip.
Founder
[email protected]
Fatim Shoaib. Anything technical, anything about the product, and anything you would rather say to a person than to a support address.
Partnerships and schools
[email protected]
Our co-founder, who leads design and the business side. Schools, tutoring centres, curriculum partners and press.
Privacy
[email protected]
Questions about the privacy policy, or about data we hold.
Where we are
Lahore, Pakistan

Common questions

Do I need an account?

No. There are no accounts at all yet. Every recorded lesson plays without signing in, and your progress and notes are stored in your own browser — see the privacy policy for exactly what that means.

Is it free?

Everything on this site is free to watch while we are in early access. If that changes we will say so on this site before it does, not after.

Which syllabuses do you cover?

The library shows every specification we have mapped, with the recorded lessons marked. We are building out A Levels and university mathematics and science first, and IGCSE, GCSE, AP, IB and SAT are on the same map.

Why is my subject empty?

Because we have not recorded it yet, and we would rather show you the whole syllabus with the gaps visible than a short list that pretends to be complete. If there is a topic you want next, tell us — that is genuinely how we are choosing what to record.

When is the tablet app coming?

Handwriting is the core of the experience and tablets are where it belongs, so iPad and Android are the primary target. Write to [email protected] if you would like to be told when there is something to try.